Privacy Policy

Personal Information You Provide

When you register for our natural language processing courses or contact us, we collect information such as your name, email address, phone number, and educational background. We also gather details about your learning preferences and career goals to better customize your educational experience.

Automatically Collected Information

Our platform automatically collects certain technical information when you visit our website, including your IP address, browser type, device information, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Learning Progress Data

As you participate in our programming courses, we track your progress, assignment submissions, quiz results, and interaction patterns within our learning management system. This data helps us improve our curriculum and provide personalized feedback.

We use your personal information to provide and improve our educational services. This includes processing your course enrollments, delivering learning materials, tracking your academic progress, and communicating important updates about your studies.

Educational Purposes

Your data helps us create personalized learning paths, recommend relevant courses, and provide targeted support when you're struggling with specific programming concepts. We also use aggregated, anonymized data to develop new course content and improve existing curricula.

Communication and Support

We may contact you regarding your courses, upcoming deadlines, new learning opportunities, or technical support issues. You can opt out of non-essential communications at any time through your account settings.

Service Providers

We work with trusted service providers who help us deliver our educational platform, including cloud hosting services, payment processors, and email communication tools. These partners are contractually obligated to protect your information and can only use it for specified purposes.

Legal Requirements

We may disclose your information if required by Philippine law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity. We'll provide advance notice and ensure your privacy rights remain protected under any new ownership.

Under the Data Privacy Act of 2012 and other applicable Philippine privacy laws, you have several important rights regarding your personal information.

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this data in a commonly used, machine-readable format within 30 days of your request.

Correction and Updates

You have the right to update or correct any inaccurate personal information in your account. Most profile information can be edited directly through your student dashboard.

Deletion Rights

You can request deletion of your personal information, though we may need to retain certain records for legal compliance or to provide ongoing educational services. We'll clearly explain what information must be retained and why.

• Request access to your personal data
• Correct inaccurate information in your profile
• Delete your account and associated data
• Restrict processing of your information
• Object to specific uses of your data
• Withdraw consent for optional data processing

Technical Safeguards

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure server hosting, and regular security audits. Our development team follows secure coding practices and conducts regular vulnerability assessments.

Access Controls

Only authorized personnel have access to personal information, and access is limited to what's necessary for job functions. All staff members receive privacy training and sign confidentiality agreements.

Data Breach Response

In the unlikely event of a data breach, we have procedures in place to quickly assess the situation, contain the breach, and notify affected users within 72 hours as required by Philippine law.

Retention Periods

We retain your personal information for as long as necessary to provide our educational services and meet legal obligations. Student records are typically kept for seven years after course completion, while marketing communications data is deleted within two years of account inactivity.

International Data Transfers

Some of our service providers may process your data outside the Philippines. When this occurs, we ensure adequate protection through contractual safeguards and only work with providers in countries with adequate data protection frameworks.

Account Deletion

When you delete your account, we remove your personal information from our active systems within 30 days. Some information may be retained in backup systems for up to 90 days for data recovery purposes, after which it's permanently deleted.